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Find answers to common questions about Wetapo, Pay by Bank and Open Banking payments.

Whether you're exploring Wetapo for your business or want to understand how a bank payment works, start with the topics below.

About Wetapo

What is Wetapo?
Wetapo is a European payment technology company focused on Pay by Bank and Open Banking payments. We help businesses bring account-to-account payment experiences into their products, platforms and online customer journeys.
Who is Wetapo for?
Wetapo is built primarily for businesses, including online merchants, payment service providers and fintech companies looking to add bank payments to their payment offering or product.
Where can Wetapo be used?
Wetapo is focused on European markets and the European Economic Area. Availability of individual payment capabilities may depend on the market, bank and specific implementation.

What is Pay by Bank?
Pay by Bank allows customers to make a payment using their bank account through an online payment journey. The customer chooses their bank, authenticates through their banking environment and authorises the payment without manually entering card details.
Does the customer need to create a Wetapo account?
The Pay by Bank experience is designed around the customer's existing bank relationship. Customers authenticate with their bank as part of the payment journey rather than creating a separate payment account simply to authorise a bank payment.
Does the customer enter online banking credentials into Wetapo?
Bank authentication takes place through the appropriate banking environment. The customer's bank is responsible for the authentication methods used to confirm access and authorise the payment.
Can Pay by Bank be added alongside cards?
Yes. Pay by Bank can form part of a broader payment experience and sit alongside other payment methods offered by a business.

Who can integrate Wetapo?
Wetapo is designed for B2B use cases including merchants, PSPs and fintech businesses.
Do I need to replace my existing payment provider?
Pay by Bank can be incorporated into an existing payment environment. Businesses can use bank payments as part of a broader payment strategy rather than necessarily replacing every payment method they already offer.
Can Wetapo be integrated into an existing checkout?
Wetapo is designed so Pay by Bank can become part of an existing digital payment journey, including online checkout and application-based experiences.
Can PSPs use Wetapo?
Yes. Wetapo is designed to support payment businesses that want to incorporate Open Banking payments into their existing payment offering.

How does an integration work?
The exact implementation depends on the business and its payment journey. At a high level, the business connects its systems to Wetapo, creates a payment journey and directs the customer through bank selection and authorisation. Payment status information can then be used by the business to continue its internal or customer-facing process.
Can Wetapo be used by fintech platforms?
Yes. Bank payments can be embedded into broader fintech products where payment initiation forms part of a larger customer journey.

Tell us a little about your business and we'll help you explore how Wetapo fits your payment experience.